DJI Phantom 3 Professional Quadcopter 4K UHD Video Camera Drone

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Product Specifications

4k UHD video recording with fully stabilized 3-axis gimbal; Vision Positioning system allows stable flight indoors
Lightbridge digital streaming allows live viewing of 720p video (full resolution video is simultaneously recorded on the internal microSD card)
Included flight battery and rechargable remote controller means this system is ready to fly out of the box. Flying this product is restricted within 15 miles radius of the White House.
DJI Pilot app for iOS and Android allows live viewing and complete camera control (phone/tablet sold separately; see DJI’s website for compatible models)
Kindly refer all the Tutorial Videos given in the Image Section on the Catalog before use for the proper training.

Product Description

Style:Quadcopter Only Product Description The Phantom 3 Professional continues the proud tradition of DJI’s Phantom series and brings several important innovations to the Phantom’s rich feature set. The Phantom 3 Professional carries a fully stabilized 3-axis 4k UHD video camera for smooth, crisp videos and still photos. To allow you to see what the drone sees, DJI has engineered a new generation of their Lightbridge technology that allows 720p HD digital streaming of live video directly from the drone. You can control the camera and see video in real time as you fly and you can even share the video using the DJI Pilot app’s advanced features. To aid indoor flying, the Phantom 3 Professional includes an integrated array of optical and ultrasonic sensors call Vision Positioning that allows you to fly precisely indoors without a GPS signal. The Phantom 3 Professional includes all the tried-and-true features you’d expect from a DJI drone, including GPS navigation with auto takeoffs and auto landings, intelligent high power flight battery, a built-in safety database of no fly zones, and a powerful mobile app for your iOS or Android device.

Note: DJI has locked your Phantom from being able to even start the motor if you live within a 15 mile radius of the White House. This encompasses not only D.C. but much of Prince Georges County, Arlington, Fairfax, Silver Spring, Falls Church and Montgomery County. DJI does not warn you of this prior to purchase. Outside of this 15 mile radius, the drone works great, but be aware, that if you bought it and live within the restricted zone, you will not be able to fly it, even on your own property. Set Contains: Aircraft Body (1) Remote Controller (1) Propeller Pairs (4) Intelligent Flight Battery (1) Battery Charger (1) Power Cable (1) Phantom 3 Professional / Advanced Safety Guidelines and Disclaimer (Manual) Phantom 3 Professional / Advanced Intelligent Flight Battery Safety Guidelines (Manual) Phantom 3 Professional Quick Start Guide (Manual) Gimbal Clamp (1) Vibration Absorbers (4) 16GB Micro-SD Card (1) Micro-USB Cable (1) Anti-drop Kit (2) Landing Pads (4) Propeller Wrench (1) Stickers (5 - Gold, Silver, Red, Blue, Pink)

Product Reviews

Buyer Beware!!! DJI: Nominated for World’s Worst customer service and repair.

Prospective owners, please read! DJI has an awesome product with the worst customer service and repair of any company I have ever dealt with in any line of consumer product.The Phantom 3 Professional is an unbelievable piece of technology, I preordered this item in April and received it on May 6th. The first week, I played with the drone a little indoors (stable easy flight), and outside my house just to make sure it was operating properly. The only complaint I had to this point was that it took a good bit of futzing around (and more than an hour) to get the firmware between the app, remote control and onboard the drone all in sync, and that they seem to be pushing new firmware all the time (I like the fact that new software is coming out, but if it is going to be that frequent, the process for applying it should be a little less convoluted). Everything else was brilliant.The weather was going to be great that weekend, so we planned on a maiden voyage down to the Delaware River. The drone performed spectacularly. The video was amazing (https://www.youtube.com/watch?v=Wr-w7bJbVhY), as a matter of fact, everything about the Phantom 3 was as advertised. The distance, control, stability, camera quality, all exceptional.At the end of this first flight, I was flying by sight and accidentally ran into a tree (you can see this on the video). Again, the drone was fantastic, it survived a bouncy 50ft fall to the ground with hardly any damage. As a matter of fact, I was immediately able to fly it again. Only problem was there was a very small externally affixed ribbon cable on the camera gimbal that was torn during the fall. I was able to fly the drone and see through the camera, but unable to move the camera.On Monday May 11th, I contacted DJI to inquire how I could purchase the replacement part for this ribbon cable. They informed me next day that “The issues that you’re describing require for you to send in your unit for repair.” I assumed this was a mistake, and all I needed to do was call someone and explain the situation… i.e. Drone flying fine, camera working, but immovable with an obvious needed replacement of a small torn cable.I called customer service the following day (May 12th) After hours on the phone with the customer service agent, this was the result:1. They would not sell me a replacement ribbon cable and let me install it myself2. They could not tell me what it would cost to replace the cable if I sent it to them3. They could not tell me how long it would take to replace the cable (only that repairs normally took 6 weeks!!!!!) yes six weeks4. I could not just send in the camera and have them fix that, I had to send the whole drone (even though is was still flying fine). This is hugely important, because it meant that even though the camera is designed to be removed and reattached (DJI even providing additional washers to do so in the shipping package) that I would have to pay to ship the entire 10lb drone to them, vs. just the light weight camera costing me $50 for shipping ground (5-7 days time) instead $10-15 to ship the camera to them via 2-day shipping5. I asked to speak to a customer service supervisor multiple times and was told that they will not speak to me over this issue.I was really upset and took to twitter: https://twitter.com/DJIGlobal/status/598322752446078976After exhausting every mechanism I could find to try and talk to someone reasonable at DJI, I finally broke down and shipped the entire unit to them on May 22nd. Although Fedex delivered the package to them 6 days later on May 28th, DJI did not officially “receive” the package into their system until June 5th. (2 weeks after it was shipped).Since that time it has been a black hole. According to DJI CS, a technician should have looked at the drone and developed a repair estimate “about two weeks after they get it” (well that would have been June 20th). I wrote them on June 24th to request a status and was sent a form letter explaining that “If you call in or email for a status update before the end of the 6th week, the customer service representative will not be able to provide any further update”. This means that I can not enquire as to the status of my $1,300 drone until July 17th (even though it is supposed to be complete by Julty 17th…)Can anyone think of any product in any category that has a more draconian and horrible repair process? There is absolutely no way that you could possibly think about running an aerial photography business using DJI products. You would be forced into the position of purchasing multiple drones in case one has a problem, what photography business could afford to be without its camera for 2 months every-time something went wrong with it?Imagine: Oh, your tripod broke? please send in your entire camera and lenses so we can hold them hostage, without telling you how long or how much it would take to fix the tripod, and please don’t bother to ask us pesky questions like the status of the repair, because we are too busy to actually provide our customers any information.I will post an update when I actually hear back from DJI on the cost and timing of my repair.

DJI - Without exaggeration, the worst support I’ve ever worked with.

I bought my Phantom 3 and was immediately very, very impressed! Super easy setup, massively long range, a sleek design… everything you could hope for! I’ve had a Phantom 2 before and have always been impressed with DJI’s technology.And then my adventure began… 3 days into having the Phantom, I noticed that while flying, my gimbal would often lose track of the horizon and begin filming crooked. I got online and found a DJI support rep saying “this is a known issue. Please wait for an update next week that will fix the issue.” I waited. I installed it. Nothing changed. I tried recalibrating the IMU and the gimbal… nothing changed.Of course, this wasn’t too concerning. This is surely something that would be covered in their 6-month warranty, right? Heck, I was only 10 days in! I called in and found out that DJI only will return or exchange the Phantom (even if the issue is their own) for the first 7 days!!! They’ll “attempt” a repair under warranty for you, though. Just can’t guarantee anything. Seriously!?!I called in several times, talked to a manager, waited on hold for countless hours. I told them over and over - it was one of your own reps on the forums that made me wait any longer than 3 days in the first place! Finally, they approved me for a refund or exchange. “We’ll send you a shipping label in a few moments.” I waited a few days. Nothing came. Emailed my rep. No response for 4 days. Called in again and started a new ticket. At the end, the rep emailed me and said just to respond with a filled-out form. I responded within 5 minutes. He said “Perfect! I’ll get you a shipping label in just a bit after I get this approved.” Never heard from him again.After several more emails, 2 more calls, and 10 more updates to my support ticket from my side, they finally sent me a shipping label. This is now 1 month into me talking to support. I sent in the Phantom and saw the tracking updated to say that it was delivered to DJI 2 weeks ago. After 3 more calls in to support (all of which their system suddenly hung up on me during because “call volume was too high”), several emails, and a few more zendesk upgrades… I still don’t even have confirmation that they got my drone. My $1260 is still up in the air. I don’t doubt that they’re going to forget that they approved my request and send it back or something.In short… DJI is a gorgeous prostitute with a deadly STI. You’ll love the moment you buy the Phantom. You’ll be convinced you’re in for a great time. It’s a glorious thing to behold. But give it a week and you’ll regret it. Oh how you’ll regret it. Having gone through their support for a Phantom 2 in the past and now for my new Phantom 3… I’d warn you before you buy that you’re entirely on your own. Even if they ship you a brick, they won’t help you.

$1000 paperweight

Just purchased this, read all of the instructional videos, when I went for first flight it told me the aircraft needed a firmware update.

Five Stars

Its great, enjoying it alot.

Wish I’d ordered the Phantom 4 instead 😪

(1)Read and use in learn mode before flying! I crashed mine into the side of the highrise I live in on its first flight!

Firstly let me start by saying I am a licensed …

Firstly let me start by saying I am a licensed SUA operator by the IAA and CAA with over 500 hours flight experience.

… had this drone for over a year and I love it. I got it at a good price …

I have had this drone for over a year and I love it. I got it at a good price and everything was as advertised.

I was shipped a broken drone

I was shipped a broken drone (Phantom 3 Professional) last Dec 2016. Thought it was just too complicated to make it work, Ive been contacting Tech Support for a couple of months…

Great drone

I like to think I’m a harsh critic. I can find nothing to dislike about this drone at all. performs beautifully.

Don’t buy this drone

Any time there is a firmware update (often) DJI helpfully breaks your drone until you upgrade! The best part is that they don’t tell you that you need to upgrade until you’ve…